Step Guide for Memberships
- Head over to our website – Select “Get your tickets here”
- Select the Annual Memberships and Pre-book – continue
- Member Pre-Book
- Select how many memberships you hold
- Select the date you wanted to visit
- Put your membership numbers in the boxes as prompted
- Agree to terms and conditions
- Confirm Reservation
Step guide for renewing memberships:
- Once you are on the website select ‘get your tickets here’
- Select annual memberships & pre-book
- Select renew annual memberships
- Add the relevant ticket option to your basket and continue
- You must enter your membership card number. A lowercase r must be placed before the number
- Make sure your email address is correct and agree to the terms and conditions
- Confirm payment
- If you haven’t already you will be prompted to set up your digital membership cards
- Enter your details and upload a photo for every member
- You will have two options, to download your memberships or to scan a QR code.
- If downloaded a physical pass can be saved to your phone to be scanned on arrival
- If the QR code is scanned this will take you to our APP, select Camel Creek as a venue and your passes will be saved in your wallet to show on arrival.
- When using the APP you can pre-book visits and experiences as well as renew your memberships in the future.
How to change the date of your visit:
- Once you are on the website select ‘get your tickets here’
- Near the bottom of the ticket options you will see ‘change your visit date’
- Please input your email address and order number
- Select your date and proceed to payment. There is a £2 charge per ticket
- Your new tickets will be emailed through with the date change